Choosing the right shipping agent is more or less the rite of passage for everyone who is going back for good to Malaysia. I was once been there only that I made a wrong choice. The service was very shambolic and very disappointing. After 4 months of waiting, I only received 2 boxes out of 5 boxes. The sign of inefficiency was very obvious on the day of collection when expected collection at 7 pm was materialized at 1 am. It totally ruined the night because the collector could not give estimated time to arrive of which I can use that massive gap to go out with friends. I thought this unlucky event was one-off and everything will turn out ok after this. Back in Malaysia, I only received 2 boxes. I could not believe how inefficient and inept this so called ‘international’ shipping agent from Malaysia. Maybe I was buying that professional looking website of theirs. That is very superficial, the truth is this company is not worth considering even to send your ‘kuih-muih’ to you next door neighbour. After a long wait not a single call or email telling any news about my 3 other boxes. I was the one who took all the trouble to email and call yet to no avail in solving this issue. Until now not a single word of apology despite the delivery was late by two months. In reflection, I had made the wrong choice and the company is sick. So my Malaysian friends in UK avoid this company at all costs. What a shamble!
Company name: everyone repeat after me please..PAL SHIPPING ‘International’ Ltd.
And last but not least the greatest website of all : http://www.palshipping.com/